Subscription Cancellation Policy

Last Updated: 10/06/2026

This policy explains how to cancel a subscription purchased from Alvurra ("Company," "we," "us," or "our"). It is part of our Terms of Sale, which include a mandatory arbitration agreement and class-action waiver.

1. How Subscriptions Work

When you choose a subscription at checkout, you agree to be charged automatically at the price and delivery frequency shown at checkout until you cancel.

2. How to Cancel

You may cancel at any time, with no cancellation fee:

• Online: log in to your account at alvurra.com, open Manage subscriptions, and select Cancel.
• By email: send your name, the email used for your order, and your order number to support@alvurra.com.

We will confirm your cancellation by email.

3. When Cancellation Takes Effect

Online cancellations take effect immediately for all future billing cycles. Email requests are processed within 2 business days, so to avoid your next charge, please email us at least 2 business days before your next billing date.

4. Charges Already Processed

Consistent with our Refund Policy, subscription charges that have already been processed are non-refundable, and orders already in fulfillment will still ship. Damaged, defective, or incorrect items are covered under our Refund Policy.

5. Skipping or Pausing

Where available in your account, you may skip or pause an upcoming delivery instead of cancelling.

6. Promotional Pricing

If your subscription began at a promotional price, it renews at the regular subscription price shown at checkout unless you cancel before renewal.

7. Failed Payments

If a payment fails, we may retry the charge. If payment cannot be processed, your subscription may be paused or cancelled.

8. Contact

Questions about your subscription: support@alvurra.com